Feedback & Complaints
We welcome to our Participants, Stakeholders, Employees, Participant Families, & Other Health Professionals for any Feedback, Comments, Complaints & Compliments.
This Feedback shall be recorded and forward to relevant person. For further information contact us.
What happens once we receive your feedback?
We will acknowledge your feedback by either an email or phone as soon as possible. A member of our Client Engagement team may contact you to gather additional information. We aim to complete a review of your feedback and respond within 5 working days. If you are still unhappy with the outcome, you may request the matter to be reviewed by a member of our Executive team.
If you’re still dissatisfied with the outcome and wish to lodge a complaint to NDIS
NDIS Contact Info: Telephone: 1800 035 544 or Complete online form